Outsourced Relationship Manager

What is it?

Working successfully with any vendor requires consistent effort and application. Some organisations are of the right size and shape to employ a full-time Microsoft Relationship Manager who may have strengths and experience in certain core areas.

However, most Microsoft partners require access to a variety of resources at ad-hoc times spanning strategic input and guidance, supported by tactical delivery. Our Relationship Management services covers all of the bases, ad-hoc access to the people you need when you need them – without carrying the consistent over-head.

Who is it for?

Managing Directors, Business Owners and Senior people who need to know the Microsoft relationship is being well taken care of.

Confidence that you are out missing out on opportunities that would have been perfect for your business, or that MPN renewal time is a straight forward experience that you hardly even notice has happened – that’s who this service is for.

How do we do it?

There is a cavernous difference between an individual that is highly experienced (and probably very expensive) and able to book high level Executive meetings with Microsoft people or hunt down revenue-generating opportunities within Microsoft, and someone who knows about how the Microsoft Partner Network works, is responsible for co-ordinating and managing partner renewal, or completing Pinpoint entries, for example.

Our Relationship Management service provides you with both ends of the spectrum. We work with you to define an annual requirements plan that clearly scopes what you need, when you need it to ensure that your Microsoft relationship is as smooth as a baby’s bum.

Benefits to you - our client

If any of the following make you sigh with relief and say “if only” then call us:
• Confidence at MPN renewal time that you have all your ducks in a row and nothing to resolve at the last minute
• Contact when something that is 100% relevant to your business is released by Microsoft
• Advice on the right events to attend or meetings to go to
• Insight into the people you should be connecting with – whose objectives align with yours
• Submissions for Worldwide Partner Conference (WPC) Awards and all that goes with that
• Regular opportunities to present your expertise and customer wins to Microsoft on stage or off it…
• A relationship with Microsoft “the business” rather than individuals who could potentially change roles and mean you have to start your communication from scratch

Tangible Outputs

We support our clients with the following:
• 100% or part-management of your Microsoft relationship through services delivery (people)
• Management of your MPN renewal
• Reporting in the format, regularity, depth and frequency you require
• Face to face communication on a weekly, monthly or quarterly basis
• Microsoft Partner Network benefits you should be aware of and applying

Why us?

We genuinely believe that every Microsoft partner has a unique opportunity to elevate its status and improve its relationship with Microsoft for tangible return.

We are passionate and committed to our clients and once you are in the “ResourceiT family” you will understand how much that means and the value it can bring.

ResourceiT clients are winners - but don’t just take our word for it. Check out our case studies for partners that are using our Outsourced Relationship Management services and see what they have to say. It’s all about proof.

Next Steps

Outsourced Relationship Management is only valuable to Microsoft partners who want to grow and develop their own businesses. We can uncover your value, enable you to gain maximum return from your Microsoft partnership and help you to communicate your worth to the right people at Microsoft, but ultimately you need to be taking the bull by the horns and proactively go to market to find new opportunities that will bring you more customers and increase your profits and business value. We have developed a range of Sales & Marketing Execution services that enable you to do just that.